Privacy Policy
Paint Master ("we", "us") respects and is committed to protecting the personal data privacy of every customer. This policy explains how we collect, use and safeguard your personal data.
1. Information We Collect
When you contact us or request a quote through this website, by phone, WhatsApp or email, we may collect personal data such as your name, contact number, email address, unit address and unit size. All information is provided voluntarily and is used solely to handle your enquiry and deliver painting services.
2. How We Use Your Information
The personal data we collect is used only to: respond to enquiries and provide quotes; arrange on-site measurements and painting work; communicate and follow up during and after the job; and, with your consent, send you information related to our services.
3. Confidentiality
We are committed to safeguarding your personal data and take reasonable security measures to prevent unauthorised access, use or disclosure. Except where required by law, we will not sell, rent or pass your personal data to any third party for marketing purposes without your consent.
4. Data Retention
Your personal data is kept only for as long as needed to fulfil the purpose for which it was collected. After a job is completed, we may retain the necessary project records for warranty follow-up.
5. Cookies & Website Data
This website may use cookies or similar technologies to improve your browsing experience and analyse site traffic. This data does not identify you personally. You can decline cookies through your browser settings.
6. Access & Correction
Under the Personal Data (Privacy) Ordinance, you have the right to access and correct the personal data we hold about you. If needed, please contact us by email at hello@masterexpert.com.hk or by phone at 3188 2755.
7. Changes to This Policy
We may revise this Privacy Policy from time to time. The revised policy will be posted on this website and takes effect immediately. We recommend reviewing this page regularly for the latest terms.
If you have any questions about this Privacy Policy, please email hello@masterexpert.com.hk or call 3188 2755.